One of the issues often discussed regarding the integration of UX and agile is the amount of UX documentation that is appropriate. There are many who recognize the value of a little, or sometimes a lot, of upfront design, while others see it as waste. The answer is less ‘or’ than ‘and’. Clearly a design [...]
Remember the last time you were really frustrated when using something? It didn’t work as you expected or you couldn’t find what you were looking for. As your attention focused on the people who built the tortuous tool, do you remember thinking to yourself, “That’s OK. I hear they have a great process.” No? The [...]
There are a lot of different ways to implement agile. That is one of its strengths. Agile allows you to create exactly the process that works for your team, company, problem, and client. However, it also gives teams the responsibility to create that process, and that is difficult. Teams typically can’t rely on doing things [...]
According to Clayton Christensen in The Innovator’s Dilemma, markets for disruptive technologies may not be known prior to release and therefore often cannot be planned for. Where does that leave UX? How can you do research if you don’t know who to talk to? How can we do any user-centered design if we don’t know [...]
Naresh Jain over at Managed Chaos was griping about The Bloat Effect. The gist is that as time moves on, everything gets bigger and more bloated, including the software, the team, and the process. This makes everything less valuable as a result.
There is often waste in our process. Sometimes it’s given to us and we [...]
As Tim correctly pointed out in his comment on the previous post, waterfall doesn’t exactly have a stellar record of success. In my experience, a major cause for that is shortchanging the upfront research that is necessary to ensure the success of subsequent stages of development. As I said in my comment, often the proper [...]
Fast, good, and cheap. Pick two.
This is the familiar instruction represented by the project triangle. A project that is of high quality and delivered quickly will be costly. One that is done well with limited resources will likely take time. An inexpensive project delivered quickly will suffer in its execution. Keeping this in mind, compare [...]
Before getting into the details of our particular challenges, I wanted to acknowledge, for all of you going through this, that adopting agile is hard, perhaps one of the biggest professional hurdles I’ve faced in recent history. While I’ve been in the same industry for about 12 years now, I imagine this is about as [...]
The company I work for has an evolving agile implementation methodology, specifically Scrum. Over the last two months, the User Experience team has been becoming more of an integrated part of this process. It’s been quite an interesting ride and it is far from over.
I’m actually a process person. I enjoy figuring out how to [...]
